Update: All branch lobbies re-open on Monday, May 11th, 2020
On Monday, May 11th, 2020, all 5Star Bank branches will resume normal lobby hours and functions. We encourage those clients that bank at our InterQuest and Peterson Air Force Base locations to continue to utilize the drive-thru banking services as much as possible.
Our bank staff will be wearing masks, sanitizing after each client visit and cleaning high-touch areas frequently throughout the day while we are open. We ask, for the health and safety of our staff and our clients, that you, too, wear a mask and practice social distancing protocols while in our lobby areas.
We welcome you back to 5Star Bank and appreciate your help in keeping everyone healthy!
All 5Star Bank Branches Are Closing Lobbies Effective Tuesday, April 7th, 2020
Effective Tuesday, April 7th, 2020, all 5Star Bank Branches will close lobbies to walk-in clients. We are in an imperative time to help flatten the curve and minimized the spread of the COVID-19 virus.
We are still serving clients. We ask, however, that you call your local banking location and make an appointment to enter the lobby.
Our InterQuest and Peterson Air Force Base drive-ups remain open to serve clients as well.
We appreciate your understanding as safety of our staff and clients remains our #1 priority!
Posted on 03/26/2020 - 5Star Bank Remains Open to Serve All Clients
Yesterday, Governor Jared Polis enacted an Order for all Coloradans to stay-at-home during the COVID-19 pandemic. As a bank, we are considered “Essential Services” and we remain open to serve our clients. We are following all federal, state and local protocols to keep our staff and clients safe.
At this time, our Denver Tech Center and Downtown Colorado Springs locations have open lobby hours. Our Peterson Air Force Base and InterQuest locations are serving clients through the drive-up or by appointment. For contact information and hours, please click here.
Stay safe, stay healthy and we will continue to be here when you need us!
Posted on 03/24/2020 - 5Star Bank's Denver Tech Center Branch Remains Open to Serve You
On Monday, March 23rd, 2020, Mayor Michael B. Hancock announced a new Public Health Order with an explicit stay at home directive for the City and County of Denver that will go into effect at 5 p.m. on Tuesday, March 24 and continue until April 10. The order requires that all people in the City & County of Denver stay home and businesses implement work from home policies and delivery of goods to the greatest extent possible.
What does this mean for 5Star Bank’s Denver Tech Center branch? We will continue to work and serve our clients with normal banking hours. In recent days, the banking industry has been designated as a critical infrastructure sector along with banking staff designated as “essential financial services employees.” Essentially, banks and their staff are exempt from stay home orders. Per federal guidance, we will be providing our staff with documentation, on bank letterhead, stating the above.
5Star Bank remains committed to following local, state and federal guidance. We are also steadfast in keeping our staff and clients safe. We will continue to follow sanitizing and social distancing protocols while serving our clients banking needs.